Privacy Policy
Effective Date: August 17, 2026
This Privacy Policy explains how Prime Route Logistics LLC ("we," "us," or "our") collects, uses, and protects your information when you visit www.dispatchprimeroute.com or engage our dispatch services.
1. Information We Collect We may collect the following types of information:
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Contact Information: Details you submit through forms on our Site, such as your name, phone number, and email address.
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Business & Operational Data: Information required to provide dispatch services, including MC/USDOT numbers, equipment types, and insurance details.
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Technical & Analytics Data: Standard technical data automatically collected by our website platform (Wix), such as IP addresses, browser types, and cookies, used for site functionality and analytics.
2. How We Use Information
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To respond to inquiries and deliver dispatch services.
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To communicate load opportunities, rate confirmations, and official paperwork.
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To improve our website and overall service quality.
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To comply with applicable legal and regulatory obligations.
3. Sharing of Information We share carrier information (such as MC/USDOT numbers, equipment specs, and availability) with brokers and shippers solely as necessary to book and confirm loads. We do not sell personal information to third parties. We may share information with trusted service providers who help operate our Site (such as Wix) or when required by law.
4. Cookies Our Site, hosted on Wix, uses cookies to ensure optimal functionality and gather performance analytics. You can manage or disable cookie preferences through your web browser settings or via any cookie consent banner on the Site.
5. Data Security We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Privacy Rights & State Disclosures While Pennsylvania does not currently have a comprehensive consumer data privacy law granting statutory access, correction, or deletion rights, Prime Route Logistics LLC will honor reasonable requests from any individual to access, correct, or delete their personal information as a courtesy. Residents of states with comprehensive privacy statutes (such as California under the CCPA) retain all rights guaranteed under their respective state laws.
In compliance with Pennsylvania’s Breach of Personal Information Notification Act (73 P.S. § 2301 et seq.), we maintain appropriate safeguards and will notify affected individuals in the event of a security breach involving unencrypted personal information.
To exercise any rights or submit a data request, please contact us using the details below.
7. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date above indicates when the latest revisions were made.
8. Contact Us If you have questions or requests regarding this Privacy Policy, please contact:
Prime Route Logistics LLC
Camp Hill, PA 17011
Phone: 717-839-9923